Privacy Policy
Last Updated: 22 June 2026
Freedom Technology Solutions Pty Ltd trading as Sypha Defence Advisory (Sypha Defence Advisory, we, us or our) is committed to handling personal information responsibly and transparently. This Privacy Policy explains how we collect, hold, use, disclose and protect your personal information when you visit our website https://sypha.au or otherwise interact with us.
Our website is an information site designed to provide details about our services and enable general enquiries via our contact form and other contact channels.
We are committed to handling personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). We also seek to apply privacy, confidentiality and information-handling practices appropriate to our work as an information security, privacy and defence advisory business.
Because we may work with organisations operating in Victorian public sector, regulated, security-sensitive, or defence-related environments, additional contractual, confidentiality, privacy, records management, and security requirements may apply to particular engagements.
A copy of the Australian Privacy Principles may be obtained from the Office of the Australian Information Commissioner (OAIC) website at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual, or from which an individual may reasonably be identified. The Personal Information we collect may include your name, business name, job title, email address, telephone number, business address, and any other information you choose to provide to us.
We may collect Personal Information in a number of ways, including when you contact us by telephone or email, submit an enquiry through our website, correspond with us, meet with us, or otherwise interact with us in relation to our services. We may also collect limited information from publicly available sources such as company websites, professional profiles, media, publications and other lawful public sources.
We collect, hold, use and disclose Personal Information for purposes including:
- responding to enquiries submitted through our website or other contact channels;
- communicating with you about our services, capabilities and availability;
- considering whether our services are suitable for your needs;
- preparing proposals, engagement documents and related business records;
- administering and improving our website, communications and business operations;
- protecting our website, systems and business from misuse, fraud or security incidents; and
- meeting legal, regulatory, contractual, insurance and professional obligations.
When you submit an enquiry through our website, the information you enter is collected through our website form functionality and forwarded to our enquiry mailbox at enquiry@sypha.au.
Where lawful and appropriate, we may also use your information to send you communications about our services. You may ask us to stop sending such communications at any time.
Important Notice for Security-Sensitive Enquiries
Our website and general contact form are not intended for the submission of classified information, security-classified government information, export-controlled information, controlled technical data, credentials, access secrets, vulnerability details, sensitive protective security documentation, or other information subject to handling restrictions that make website submission inappropriate.
If you need to discuss sensitive, security-related, defence-related or restricted project information, please contact us first so that an appropriate communication channel can be arranged.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinions about matters such as an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, criminal record, health information, biometric information or other information requiring a higher level of protection.
We do not generally seek to collect sensitive information through our website. If sensitive information is collected, it will only be collected, used or disclosed by us:
- for the primary purpose for which it was provided or collected;
- for a directly related secondary purpose where you would reasonably expect that use or disclosure;
- with your consent; or
- where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information directly from you. In some circumstances, we may receive information from third parties such as your employer or organisation, referral partners, professional advisers, publicly available sources, or service providers that support our website and communications.
If we receive Personal Information about you from a third party and it is reasonable and practicable to do so, we will take reasonable steps to make sure you are aware of the collection.
Sharing and Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances, including to:
- our personnel, contractors or advisers who need the information to perform their duties;
- service providers who help us operate our website, email, analytics, hosting, document management, security or business systems;
- professional advisers such as legal, accounting, insurance or audit providers;
- third parties where you have consented to the use or disclosure; and
- courts, regulators, government agencies or other persons where required or authorised by law.
We DO NOT SELL Personal Information.
We use Google Analytics to help us understand how users interact with our website and to improve website performance and content. Google Analytics may collect technical and usage information such as pages visited, browser and device information, referring pages and approximate location data derived from IP address. You can read more about how Google handles information here: https://policies.google.com/privacy.
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Some of our service providers may store, process or transmit information outside Australia as part of providing website, email, cloud, analytics or communication services. Where this occurs, we take reasonable steps to use reputable providers and to require appropriate privacy, confidentiality and security safeguards.
Security of Personal Information
We take reasonable steps to protect the Personal Information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. These steps may include administrative, physical and technical safeguards appropriate to the nature of the information and our business operations.
However, no method of internet transmission or electronic storage is completely secure. While we take reasonable steps to protect Personal Information, we cannot guarantee absolute security.
When Personal Information is no longer required for the purpose for which it was collected, we will take reasonable steps to destroy or permanently de-identify it, unless we are required or authorised to retain it for legal, regulatory, contractual, insurance, records-management or professional reasons.
Access to your Personal Information
You may request access to the Personal Information we hold about you and request correction of that information if you believe it is inaccurate, incomplete, out of date, irrelevant or misleading, subject to certain exceptions permitted by law.
If you wish to access or correct your Personal Information, please contact us in writing using the contact details set out below. We may require you to verify your identity before releasing or correcting any information.
Sypha Defence Advisory will not usually charge a fee for making a request, but may charge a reasonable administrative fee for providing access where permitted by law.
Maintaining the Quality of Your Personal Information
It is important to us that the Personal Information we hold is accurate, complete and up to date. We will take reasonable steps to maintain the quality of Personal Information we hold. If you believe the information we hold about you is inaccurate or incomplete, please contact us as soon as practicable so we can update our records where appropriate.
Cookies
We use cookies and similar technologies to enable site functionality, understand how visitors use our website, support security, and improve website performance and content.
When you visit https://sypha.au, we may automatically collect certain information about your device and your interaction with the website, including your browser type, IP address, device information, pages viewed, referring website, date and time of access, and similar usage data. We refer to this as device and usage information.
We may collect device and usage information using technologies such as:
- Cookies, which are small data files stored on your device and which may include an anonymous unique identifier;
- Log files, which record actions occurring on the site and may collect data such as IP address, browser type, internet service provider, referring and exit pages, and date/time stamps; and
- Tags, scripts, pixels and similar technologies, which help us understand website traffic, functionality and usage patterns.
You can usually control cookies through your browser settings. For more information about cookies, visit https://www.allaboutcookies.org/.
Policy Updates
This Policy may be updated from time to time to reflect changes to our website, business practices, legal obligations or service providers. The current version will always be available on our website and takes effect from the date shown at the top of this Policy.
Privacy Policy Complaints and Enquiries
If you have any questions, concerns or complaints about this Privacy Policy or how we handle Personal Information, please contact us in writing using the contact details below or use our contact form on the Contact Us page.
If you write to us by post, please address your correspondence to the Privacy Officer at:
Privacy Officer
Freedom Technology Solutions Pty Ltd trading as Sypha Defence Advisory
Exchange Tower
Level 1, 530 Little Collins Street
Melbourne, Victoria, Australia 3000
You may also contact us by email at enquiry@sypha.au.
We will consider your complaint and respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC). Information is available at https://www.oaic.gov.au/.
If your concern relates to privacy obligations in the Victorian public sector, information about the Office of the Victorian Information Commissioner (OVIC) is available at https://ovic.vic.gov.au/.